Have you noticed how you don’t get as much spam in your email as you used to? That’s because the anti-spam programs are getting smarter, and finally out-smarting the spammers.
So of course, there’s something new to take the place of spam as the annoying inbox-clogger. It’s called bacon, because it tastes better than spam, but it’s pretty much just as bad for you. Check out this post and nifty info-graphic at What’s worse than email spam? Bacon.
Bacon is legitimate email, mostly commercial sources. It’s stuff we signed up for. The only problem with it is the cumulative volume of it. According to some sources, there’s now as much bacon in people’s inboxes as messages from real people — and there will soon be more.
Thing is, it’s growing because it works. Emailing your customers with news and offers is just smart business — or fundraising.
If you’re emailing to your supporters and people who’ve subscribed — and you really should be — you are part of the rising tide of bacon. That means sometimes your message is welcome. But inevitably it sometimes isn’t welcome, and the unwelcome state is likely to be more and more often as bacon increases.
Here’s what happens to bacon now:
- 18% is wanted
- 61% is deleted
- 14% reported as spam
- 7% unsubscribe
You aren’t going to solve the problem by just cutting back on the number of messages you send. You’ll just be less present in the bulk of bacon your people are getting.
What you really have to do it make sure you are relevant. It’s the less relevant messages that get deleted. And a few less-relevant messages in a row will cause people to assume the next one isn’t relevant.
If you’re like most nonprofit emailers, you have nondonors in your email file, and their response rate to email appeals is extremely low. That’s a sign that your appeals are dangerously near irrelevant for those people. So make sure at least some of the time you’re giving them opportunities to act in ways other than giving. This can keep them engaged, which will improve their chances of giving eventually.
The other thing to do is make it easy to unsubscribe –better they walk away than report your email as spam, which can make your messages undeliverable even to some who want it.
Thanks to @spurdave for the tip.
Jeff Brooks has been serving the nonprofit community for more than 35 years and blogging about it since 2005. He considers fundraising the most noble of pursuits and hopes you’ll join him in that opinion. You can reach him at jeff [at] jeff-brooks [dot] com.
Leave a Reply
You must be logged in to post a comment.